December 17, 2020
CLIENT UPDATE FEBRUARY 2022
We are delighted after almost 2 years of consulting outside, to welcome our clients back into both premises. We are extremely proud that the Avenues staff have maintained an uninterrupted service to our clients since the start if lockdown in 2020.
In order to maintain this service and continue to keep everyone safe please note the following system for arrival at the surgery;
Please wear a mask at all times. If you are exempt from wearing a mask please understand that we will ask you to wait outside while we take your pet inside for examination.
Only one client per pet in the building.
Please enter reception to confirm your arrival. Use sanitiser at the door:
You will be given a buzzer to take back to your car/wait outside.
When the buzzer sounds please return to the door and enter the consulting room to see the vet.
After your consultation, return to reception to collect medication and invoice.
*Please note- no more than three clients in the waiting area at any time*
Please understand during busy periods you may still be asked to wait outside.
Consultations will be no longer than 15mins. Any necessary procedure likely to take longer than this, e.g blood sampling, we will ask you again to wait outside.
Nurse consultations, post op checks, nail clips, weight checks- please understand you may be asked to wait outside.
Enter reception (no more than three clients in reception area) and approve the desk on the left, leaving the bench and waiting area free for clients waiting with pets.
Please wear a mask at all times. If you are exempt from wearing a mask please understand that we will ask you to wait outside while we take your pet in for examination.
Please enter reception to confirm your arrival. Use sanitiser at door. You will be advised to wait for vet in reception or to return outside.
Only one client in the waiting area at any time.
Thank you for your patience while we move to this new system. We are looking forward to welcoming you back into the surgery!