COVID-19 (Coronavirus) – an update for our clients.

COVID-19 Update

January 11, 2020

Following the government announcement of further lockdown on Monday 4th January, we would like to reassure our clients that we are still here working in our covid safe manner.

We are available for emergency treatment, urgent appointments and are addressing neutering procedures, puppy and kitten checks + vaccinations and booster vaccines.

Please be aware we are still sending out booster reminders but are currently working through a backlog of two months due to the original lockdown restrictions.

Routine appointments for nail clips, anal gland expression and weight checks may be delayed at present due to staff shortages. We are requesting 48hrs notice for repeat prescriptions and are happy to post these out where appropriate.

Pet Health Plan members will have their medication posted as standard once a request has been placed.

Video consults are available if attending the surgery is difficult, please call reception to discuss.

 

These are not our standard working practices. We have and are continuing to work hard to maintain as normal a service as possible. We are still working in smaller teams at both surgeries. Your patience and understanding at this time is very much appreciated.

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